Responsible Sourcing

We know that having the best coffee also means having the most sustainable coffee possible. And it’s not just our coffee – we’re making sure that all the products we buy are sourced sustainably and responsibly.

Working together, responsibly

We have a responsibility to ensure sound social, ethical and environmental practices within our supply chains. That’s why we are committed to carrying out all our procurement practices in the most sustainable and responsible way possible.

By working with our suppliers and sustainable practice experts, we have developed and implemented policies for human rights in the supply chain.

Rainforest Alliance

We recognise that to have a sustainable coffee business we need to invest in a sustainable coffee supply, ensuring that our coffee is grown in a way that protects the environment and allows the communities growing our coffee to thrive.

The Rainforest Alliance is a non-profit organisation, working to create a future in which people and nature thrive in harmony.

By working together with diverse stakeholders including farmers, businesses, consumers and more, the Rainforest Alliance is building an alliance to improve livelihoods, protect biodiversity, amplify the voices of farmers and forest communities, and help them mitigate and adapt to climate change.


100% of our coffee and hot chocolate is from Rainforest Alliance certified farms

Human rights

As a business, we are dedicated to inspiring the world to love great coffee. However, we know that we only have the chance to achieve this ambition because of the people who work in our organisation, the people who create our products, and of course the people who buy them. People form the core of our business and we’re committed to making sure that human rights are protected across our own business as well as our supply chains.

We don’t tolerate any form of slavery, forced labour or human trafficking – within our own business, across the operations of our franchisees and business partners, suppliers and wider supply chain.

All Costa Coffee procurement is subject to compliance with our Costa Coffee Supplier Guiding Principles which set out our minimum standards and the basic principles of co- operation that we require of all suppliers and business partners. These requirements are based on core international labour organisation conventions, the ETI base code and the UN Guiding Principles on Business and Human Rights.